PRINCIPAL PRODUCT

Sr. No.Product NameCustomer profileLoan Ticket Size Loan TenureNumber of installments
( weekly repayment frequency)
Credit Linked Life Insurance Charges
1Agriculture
Loan
(1 Year)

Economically active women residing in low income areas, generally involved in agriculture and allied activites.
(10,000 – 30,000) 52 weeks505.97 Rs /per life/1000 Rs of loan amount
2Agriculture
Loan
(2 Year)

Economically active women residing in low income areas, generally involved in agriculture and allied activites.
(35,000 – 75,000) 104 weeks10211.94 Rs /per life/1000 Rs of loan amount
3Animal Husbandry
(1 Year)

Economically active women residing in low income areas, generally involved in livestock farming and animal husbandary.
(10,000 – 30,000) 52 weeks505.97 Rs /per life/1000 Rs of loan amount
4Animal Husbandry
(2 Year)

Economically active women residing in low income areas, generally involved in livestock farming and animal husbandary.
(35,000 – 75,000) 104 weeks10211.94 Rs /per life/1000 Rs of loan amount
5Rural Artisans and Cottage Industry
(1 Year)

Economically active women residing in low income areas, generally involved in manufacturing & allied activities within small cottage industries.
(10,000 – 30,000)52 weeks505.97 Rs /per life/1000 Rs of loan amount
6Rural Artisans and Cottage Industry
(2 Year)

Economically active women residing in low income areas, generally involved in manufacturing & allied activities within small cottage industries.
(35,000 – 75,000)104 weeks10211.94 Rs /per life/1000 Rs of loan amount
7Small Buisness
Loan (1 Year)

Economically active women residing in low income areas, generally involved in trade and services.
(10,000 – 30,000)52 weeks505.97 Rs /per life/1000 Rs of loan amount
8Small Buisness
Loan (2 Year)

Economically active women residing in low income areas, generally involved in trade and services.
(35,000 – 75,000)104 weeks10211.94 Rs /per life/1000 Rs of loan amount
* Ticket size of INR 60,000 and above( till 75000) would be offered to members from 3rd loan cycle onwards

SCHEDULE OF CHARGES

Sr NoParticularsDetails
1Interest Rate25.75%
2Processing Fees1%
3GST on Processing Fees18%
4Underwriting Charges0.75%
5GST on Underwriting Charges18%

CONDUCT OF STAFF

Do’s:

  • Shall treat all its clients with respect and dignity.
  • Shall ensures that the services are provided to the eligible clients as per RBI guidelines.
  • Shall complete documents requirements as per the standard KYC norms.
  • Shall not indulge in any kind of misbehavior while interacting with the clients.
  • Shall comply with the pricing policy.
  • Shall provide flexibility to the clients to close their loans.
  • Shall adhere to ‘Employees Code of Conduct’
  • Shall talk politely and address the clients respectfully.
  • Shall provide valid receipt for every payment received from the borrower and record the payment.

Don’ts:

  • Under no circumstance staff shall talk harshly, loudly or use any threat, abusive or disrespectful language.
  • Staff shall not show any aggression and shall not indulge in confrontation, altercation with client or family members.
  • On sensitive occasions such as death, accident, illness or any other tragedy, staff shall inform the BM and shall not insist on repayment either from the client or from the group members.
  • Staffs shall not use any physical force or enter dwellings of people.
  • Shall not charge penalties to the clients for prepayment.
  • Staff shall not engage in following harsh methods towards recovery:
    • Use of threatening or abusive language.
    • Persistently calling the borrower and/or calling the borrower before 09:00 a.m. and after 06:00 p.m.
    • Harassing relatives, friends, or co-workers of the borrower.
    • Publishing the name of borrower.
    • Use of threat of use of violence or other similar means to harm the borrower or borrower’s family /assets/reputation.
    • Misleading the borrower about the extent of the debt or the consequences of non-repayment.